Terms of Service — Solvour

Last Updated: August 27, 2026

1. What These Terms Cover

These Terms of Service govern your use of https://www.solvour.com/ and the purchase of products offered by Solvour, including our Kitchen Utensils and Planter products.

By accessing our website or placing an order, you agree to comply with these Terms of Service. Please read them carefully before using our website or submitting an order.

These Terms are intended to operate in accordance with applicable laws of the United States and applicable state laws. Nothing in these Terms is intended to waive or limit any consumer right that cannot lawfully be waived or limited.

2. Information About Solvour

Business Name: Solvour
Website: https://www.solvour.com/
Email: solvour1@outlook.com
Phone: +1 (406) 555-0167
Address: 309 W Broadway Street, Missoula, MT 59802, USA

You may contact us using the email address, telephone number, or mailing address above.

We may contact you using the contact information you provide when placing an order or otherwise communicating with us.

For purposes of these Terms, references to “writing” or “written” may include communications sent by email where permitted by applicable law.

3. Our Contract With You

How We Accept Your Order

When you submit an order through our website, you are making an offer to purchase the selected products.

Receipt of an order confirmation does not necessarily mean that Solvour has accepted your order. We may review and verify your order before acceptance.

A contract for the purchase of products is generally formed when we confirm that your order has been accepted or dispatched, unless otherwise required by applicable law.

If We Cannot Accept Your Order

We may be unable to accept an order for reasons including:

  • The requested product is unavailable;

  • We cannot authorize payment;

  • There is an obvious pricing or product-description error;

  • Information provided with the order is incomplete or inaccurate;

  • We reasonably suspect fraudulent or unauthorized activity; or

  • Other circumstances prevent us from fulfilling the order.

If we cannot accept an order after payment has been received, we will generally notify you and issue an applicable refund.

Order Number

An order number may be assigned to your purchase. Please retain your order confirmation and order number and reference it when contacting us about your purchase.

4. Our Products

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, colors, and other information displayed on our website are accurate.

However, minor differences may occur due to:

  • Device or screen settings;

  • Lighting and photography conditions;

  • Manufacturing variations;

  • Natural variations in materials; or

  • Other circumstances beyond our reasonable control.

Images are provided for illustrative purposes unless otherwise stated.

Nothing in this section limits your rights concerning products that are defective, materially misdescribed, or otherwise fail to comply with applicable law.

5. Product Availability

Product availability is subject to change without notice.

We may limit quantities purchased by a customer where reasonably necessary, including to prevent suspected fraud, resale abuse, unusually large duplicate orders, or other activity that may interfere with fair product availability.

If we are unable to fulfill an accepted order because a product becomes unavailable, we will notify you and provide an appropriate remedy, including a refund where applicable.

6. Your Right to Request Order Changes

If you need to change an order, contact us as soon as possible at solvour1@outlook.com.

We will make reasonable efforts to accommodate requests received before the order has been processed or shipped. However, we cannot guarantee that changes will be possible after processing or shipment has begun.

If a requested change affects the price, availability, or delivery schedule, we will inform you of the applicable consequences.

7. Our Right to Make Changes

We may make reasonable changes to products, product information, website features, or services when necessary to:

  • Comply with applicable laws or regulations;

  • Correct errors;

  • Improve product functionality or presentation;

  • Maintain website security; or

  • Make minor technical or operational improvements.

If a significant change materially affects an accepted order, we will provide notice where required and explain any available options.

8. Providing Products and Delivery

Shipping charges and available delivery options will be displayed during checkout where applicable.

Estimated delivery dates or delivery windows are provided in good faith and may vary depending on the destination, inventory, shipping method, carrier operations, holidays, weather, and other circumstances.

For more information, please review our Shipping Policy.

We will make reasonable efforts to fulfill accepted orders within the estimated timeframe communicated during checkout.

If an unforeseen event substantially delays delivery, we may notify you and provide updated information or other remedies required by applicable law.

9. Risk of Loss and Ownership

Subject to applicable law, responsibility for a product generally passes to you when the product is delivered to the shipping address provided with your order.

Ownership generally passes when full payment has been received and the product has been delivered, subject to applicable law.

These provisions do not limit any rights you may have concerning products that are damaged, defective, incorrectly supplied, or not delivered as agreed.

10. Returns and Refunds

Returns and refunds are governed by our applicable Return Policy.

If you receive a defective, damaged, incorrect, or materially misdescribed product, please contact us promptly so that we can investigate the issue and provide an appropriate remedy where required.

Nothing in these Terms limits mandatory consumer rights or remedies provided under applicable law.

11. How to End or Cancel an Order

If you wish to cancel an order, please contact:

Email: solvour1@outlook.com
Phone: +1 (406) 555-0167

We will make reasonable efforts to process cancellation requests received before fulfillment or shipment.

Once an order has been shipped, cancellation may no longer be possible and you may need to follow the applicable Return Policy.

Where a cancellation is accepted and a refund is due, the refund will generally be issued to the original payment method.

12. Problems With a Product

If you believe a product has a defect, arrived damaged, is missing components, or does not correspond to your order, contact us at solvour1@outlook.com.

Please provide:

  • Your order number;

  • Product name;

  • Description of the problem; and

  • Photographs or other supporting information when reasonably requested.

We may need to inspect the product or request additional information before determining the appropriate resolution.

13. Price and Payment

Product Prices

The applicable product price will be displayed on the website or checkout page before you submit your order.

We make reasonable efforts to ensure that pricing information is accurate. However, an obvious typographical, technical, or pricing error may occasionally occur.

Pricing Errors

If an obvious pricing error affects an order, we may contact you to explain the error and provide the option to proceed at the correct price where appropriate.

If the order cannot reasonably be fulfilled at the displayed price, we may cancel the affected order and refund any amount already paid.

Payment Methods

Available payment methods may include credit or debit cards and other payment methods displayed at checkout, such as PayPal or Apple Pay, depending on availability.

Payment authorization may be handled by third-party payment processors. Additional terms and privacy policies may apply to those services.

Payment must generally be successfully authorized before an order is shipped.

14. Taxes

Applicable sales taxes or other charges required by law may be added to your order and displayed during checkout.

Tax amounts may vary depending on the shipping destination and applicable tax requirements.

15. Fraud Prevention and Order Verification

To protect our customers and business, Solvour may use reasonable measures to detect and prevent fraudulent, unauthorized, or suspicious transactions.

We may request additional information when reasonably necessary to verify an order.

If an order cannot be reasonably verified or appears to involve unauthorized activity, we may delay, decline, or cancel the order to the extent permitted by law.

16. Customer Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account, except where unauthorized activity results from circumstances outside your reasonable control.

You should notify Solvour promptly if you believe your account has been accessed without authorization.

We may suspend or terminate accounts when reasonably necessary to protect the website, customers, or our business, subject to applicable law.

17. Acceptable Use of Our Website

You agree not to use our website to:

  • Violate applicable laws or regulations;

  • Commit fraud or facilitate fraudulent activity;

  • Interfere with website security or operation;

  • Introduce malicious software or harmful code;

  • Attempt unauthorized access to systems or accounts;

  • Scrape or systematically collect website information for unauthorized commercial purposes;

  • Impersonate another person or business; or

  • Interfere with another user’s ability to access or use the website.

We reserve the right to take reasonable measures to protect our website and users from prohibited activity.

18. Intellectual Property

Unless otherwise stated, the content available on https://www.solvour.com/, including text, photographs, graphics, logos, designs, product information, page layouts, and other materials, is owned by or licensed to Solvour or its applicable licensors.

You may access and use the website for personal and lawful shopping purposes.

You may not reproduce, distribute, modify, publicly display, commercially exploit, or otherwise use website content without appropriate authorization, except where such use is permitted by law.

19. User Reviews and Submitted Content

If the website allows you to submit reviews, comments, photographs, feedback, or other content, you should ensure that the content:

  • Is accurate to the best of your knowledge;

  • Does not violate applicable law;

  • Does not infringe another person’s intellectual property or privacy rights;

  • Does not contain malicious software; and

  • Does not contain unlawful, threatening, abusive, or fraudulent material.

By submitting content, you grant Solvour a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute the submitted content for purposes reasonably related to operating, marketing, and improving our services, subject to applicable law.

You retain ownership of your original content.

20. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping providers, analytics services, social media services, and other technology providers.

Third-party services operate under their own terms and privacy policies. Solvour is not responsible for the independent policies or practices of third parties.

21. Privacy

Our collection and use of personal information are described in our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as described in the applicable Privacy Policy and as otherwise permitted or required by law.

22. Disclaimer

To the maximum extent permitted by applicable law, website content and certain website features are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or free from all harmful components.

However, nothing in these Terms excludes or limits warranties, rights, or remedies that cannot legally be excluded or limited under applicable law.

23. Limitation of Liability

To the maximum extent permitted by applicable law, Solvour will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products, except where such limitation is prohibited by law.

Nothing in these Terms excludes or limits liability for matters that cannot legally be excluded or limited, including applicable liability for fraud, willful misconduct, or personal injury or death caused by negligence where such limitation would be unlawful.

Because certain states do not allow limitations on certain damages or implied warranties, some limitations may not apply to you.

24. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or reasonable costs arising from your unlawful misuse of the website, intentional misconduct, or violation of these Terms, except to the extent caused by Solvour or another party for whom Solvour is legally responsible.

Nothing in this section requires you to indemnify Solvour where such an obligation is prohibited by applicable law.

25. Events Beyond Our Reasonable Control

Solvour will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, public emergencies, transportation disruptions, labor disruptions, telecommunications failures, power outages, government actions, or other events that could not reasonably be prevented or avoided.

Where required by law, we will take reasonable steps to minimize the effects of such events.

26. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website, products, technology, or legal requirements.

The updated version will be posted on our website with a revised “Last Updated” date.

Changes generally apply to future use of the website and future orders. Where applicable law requires additional notice or consent for a material change affecting an existing transaction, we will follow the applicable requirements.

27. Suspension or Termination

We may suspend or restrict access to our website where reasonably necessary to:

  • Protect website security;

  • Investigate suspected fraud or unlawful activity;

  • Perform maintenance;

  • Comply with applicable law; or

  • Protect customers or our business.

Termination or suspension of website access does not affect rights or obligations that arose before the suspension or termination.

28. Governing Law

These Terms are governed by applicable laws of the United States and the State of Montana, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute concerning these Terms or an order will be handled in a court or other forum with appropriate jurisdiction. Nothing in this section is intended to deprive consumers of mandatory rights or protections available under the laws applicable to them.

29. Dispute Resolution

If you have a dispute or concern, we encourage you to contact Solvour first so that we can attempt to resolve the matter informally.

Please contact:

Email: solvour1@outlook.com
Phone: +1 (406) 555-0167

Nothing in these Terms prevents you from exercising a legal right to file a complaint with an appropriate governmental or regulatory authority or from pursuing a remedy that cannot lawfully be waived.

30. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be modified or disregarded only to the extent necessary, and the remaining provisions will continue in effect to the extent permitted by law.

31. No Waiver

If Solvour does not immediately enforce a provision of these Terms, that does not mean Solvour has permanently waived the right to enforce that provision later.

32. Assignment

Solvour may transfer or assign its rights and obligations under these Terms in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction, provided that applicable legal requirements are satisfied.

You may not transfer your rights or obligations under these Terms without our prior written consent where such consent is legally required.

33. Entire Agreement

These Terms, together with applicable policies referenced on our website, including our Privacy Policy, Shipping Policy, and Return Policy, constitute the applicable agreement concerning your use of our website and purchases from Solvour, except where additional terms are expressly provided for a particular product or transaction.

If there is a conflict between these Terms and a mandatory legal requirement, the mandatory legal requirement will control.

TERMS OF USE OF SITE

Our Website

https://www.solvour.com/ is operated by Solvour.

We may update, modify, suspend, or discontinue portions of the website from time to time for operational, technical, legal, or security reasons.

Website Access

Access to our website may be temporarily unavailable because of maintenance, technical problems, internet disruptions, security incidents, or circumstances beyond our reasonable control.

We will make reasonable efforts to maintain website availability but do not guarantee uninterrupted access.

Intellectual Property Rights

All intellectual property rights in website content, unless otherwise indicated, belong to Solvour or its licensors.

Unauthorized commercial reproduction, distribution, modification, or exploitation of website materials is prohibited except where permitted by applicable law.

Information on the Website

We strive to provide accurate and useful product and website information.

However, website content may occasionally contain typographical errors, outdated information, technical inaccuracies, or other mistakes.

Website content is provided for general informational purposes and should not be treated as professional, legal, financial, or other specialized advice.

Viruses and Security

We take reasonable measures to maintain website security, but we cannot guarantee that the website or its servers will always be free from viruses, malware, or other harmful components.

You are responsible for using appropriate security measures on your device and for maintaining up-to-date security software where appropriate.

Links to Other Websites

Our website may contain links to third-party websites.

Such links are provided for convenience and do not necessarily indicate that Solvour endorses or controls the linked website.

You access third-party websites at your own discretion and should review their applicable terms and privacy policies.

Applicable Law and Consumer Rights

These Terms are intended to comply with applicable U.S. federal and state laws.

Nothing in these Terms is intended to waive, restrict, or eliminate a consumer protection, warranty, refund, privacy, or other right that cannot legally be waived or restricted.

Contact Information

For questions concerning these Terms of Service, please contact:

Solvour
Website: https://www.solvour.com/
Email: solvour1@outlook.com
Phone: +1 (406) 555-0167
Address: 309 W Broadway Street, Missoula, MT 59802, USA

Last Updated: August 27, 2026