Privacy Policy — Solvour

Effective Date: August 27, 2026

Introduction

Welcome to the Privacy Policy of Solvour.

Solvour respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we may collect, use, disclose, retain, and protect information when you visit or use https://www.solvour.com/, place an order, contact us, or otherwise interact with our services.

Our products primarily include Kitchen Utensils and Planter products.

By using our website, you acknowledge the practices described in this Privacy Policy. This policy is intended to provide transparency about our information practices and does not limit any rights you may have under applicable federal, state, or local law.

Important Information and Who We Are

Purpose of This Privacy Policy

This Privacy Policy explains:

  • What personal information Solvour may collect;

  • How we use personal information;

  • When and why information may be shared with service providers or other parties;

  • How we protect and retain information;

  • Your choices and privacy rights; and

  • How you can contact us about privacy-related matters.

This Privacy Policy applies to information collected through our website and through other interactions with Solvour that reference this policy.

Business Responsible for Your Information

Solvour is responsible for the personal information covered by this Privacy Policy.

Business Name: Solvour
Website: https://www.solvour.com/
Email: solvour1@outlook.com
Phone: +1 (406) 555-0167
Address: 309 W Broadway Street, Missoula, MT 59802, USA

Contact Us About Privacy

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us:

Solvour
309 W Broadway Street
Missoula, MT 59802
USA
Email: solvour1@outlook.com
Phone: +1 (406) 555-0167

If you believe your privacy rights have been violated, you may also have the right to contact the appropriate government or regulatory authority under applicable law.

Keeping Your Information Accurate

We encourage you to provide accurate information and to notify us if information associated with your account or orders needs to be updated.

You may contact us using the information above to request correction of inaccurate personal information, subject to applicable legal requirements and reasonable verification procedures.

Third-Party Websites and Services

Our website may contain links to third-party websites, applications, payment services, social media platforms, or other online services.

These third parties may collect information independently and may have their own privacy policies. Solvour does not control the privacy practices of third-party websites or services and is not responsible for their independent privacy practices.

We encourage you to review the applicable privacy policies before providing personal information to third parties.

Information We May Collect

Depending on how you interact with Solvour, we may collect the following categories of information.

Information You Provide Directly

You may provide personal information when you:

  • Create or use an account;

  • Place an order;

  • Provide shipping or billing information;

  • Contact customer service;

  • Subscribe to marketing communications;

  • Submit a review, feedback, or survey;

  • Participate in a promotion or other activity; or

  • Otherwise communicate with us.

This information may include your name, email address, telephone number, billing address, shipping address, and other information necessary to provide requested services.

Transaction Information

When you purchase products from Solvour, we may collect information relating to your transaction, such as:

  • Products purchased;

  • Order number;

  • Purchase amount;

  • Shipping and delivery information;

  • Payment status; and

  • Other information necessary to process and fulfill your order.

Payment card information may be processed by third-party payment processors. We do not intentionally retain complete payment card numbers when such information is processed through third-party payment services.

Technical and Usage Information

When you access our website, certain technical information may be collected automatically, depending on the technologies used on our website.

This may include:

  • IP address;

  • Browser type and version;

  • Device type;

  • Operating system;

  • General geographic information derived from technical data;

  • Pages visited;

  • Referring website;

  • Date and time of website access;

  • Website interactions; and

  • Other technical information about your device or browsing activity.

Cookies and Similar Technologies

Solvour may use cookies and similar technologies to operate and improve our website, remember preferences, understand website usage, maintain security, and support relevant website functions.

Depending on the technologies implemented on the website, third-party analytics or service providers may also use cookies or similar technologies.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality or availability of some website features.

Information We Do Not Intentionally Collect

Solvour does not intentionally request or collect sensitive personal information unless reasonably necessary and permitted by applicable law.

Please do not submit sensitive information through our website or customer service channels unless it is specifically requested and necessary for the purpose of your interaction.

How We Collect Information

We may collect information through several methods, including:

Direct Interactions

You may provide information when you:

  • Purchase Kitchen Utensils or Planter products;

  • Create an account;

  • Contact us by email or telephone;

  • Request customer support;

  • Subscribe to communications;

  • Participate in promotions or surveys; or

  • Provide feedback.

Automated Technologies

Information may be collected automatically when you browse or interact with our website through cookies, server logs, analytics tools, and similar technologies.

Third-Party Sources

We may receive information from third parties that help us operate our business, such as payment processors, shipping providers, hosting providers, analytics providers, fraud-prevention services, and other technology or service providers.

How We Use Personal Information

We may use personal information for legitimate business and operational purposes, including:

  • Processing and fulfilling orders;

  • Providing products and services;

  • Processing payments;

  • Arranging shipping and delivery;

  • Communicating with customers about orders;

  • Responding to customer inquiries;

  • Providing customer support;

  • Maintaining and improving our website;

  • Detecting and preventing fraud, abuse, or unauthorized activity;

  • Maintaining website and transaction security;

  • Managing customer accounts;

  • Conducting analytics and understanding website usage;

  • Sending marketing communications where permitted by law;

  • Administering promotions, surveys, or reviews;

  • Complying with legal obligations;

  • Establishing, exercising, or defending legal claims; and

  • Protecting our rights, property, customers, and business operations.

Marketing Communications

Where permitted by applicable law, Solvour may send promotional communications about products, services, offers, or other information that may be relevant to you.

You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the communication or by contacting us at solvour1@outlook.com.

Opting out of promotional communications does not necessarily stop transactional or service-related communications, such as order confirmations, shipping notices, account notices, or important information concerning your purchases.

We do not sell personal information simply because you opt out of marketing communications.

Disclosure of Personal Information

We may disclose personal information when reasonably necessary for the purposes described in this Privacy Policy.

Service Providers

We may share information with companies and individuals that provide services on our behalf, including:

  • Website hosting providers;

  • Payment processors;

  • Shipping and delivery providers;

  • Customer service providers;

  • Information technology providers;

  • Analytics providers;

  • Security and fraud-prevention providers; and

  • Other business service providers.

These providers generally receive only information reasonably necessary to perform their services.

Professional Advisors

We may disclose information to professional advisors, such as attorneys, accountants, auditors, insurers, and other professional service providers when reasonably necessary to operate or protect our business.

Legal and Regulatory Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law, regulation, legal process, or governmental request;

  • Protect the rights, safety, or property of Solvour, our customers, or others;

  • Detect or investigate fraud, security incidents, or unlawful activity;

  • Enforce our agreements and policies; or

  • Establish, exercise, or defend legal claims.

Business Transfers

If Solvour is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

Sale or Sharing of Personal Information

Solvour does not sell personal information for monetary consideration as a primary business practice.

If our practices change in a manner that creates additional rights or obligations under applicable privacy laws, we will update this Privacy Policy and provide legally required notices or choices.

Data Security

Solvour uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

For your protection, please avoid sending passwords, complete payment card numbers, security codes, or other highly sensitive information through unsecured communications.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide products and services;

  • Maintain business and transaction records;

  • Resolve disputes;

  • Enforce agreements;

  • Prevent fraud and abuse;

  • Comply with legal, tax, accounting, and regulatory obligations; and

  • Protect our legitimate business interests.

Retention periods may vary depending on the type of information and the circumstances in which it was collected.

When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

Children’s Privacy

Our website is not directed to children under the age of 13, and Solvour does not knowingly collect personal information from children under 13 without legally required authorization.

If you believe that a child under 13 has provided personal information to us, please contact us at solvour1@outlook.com so that we can review the situation and take appropriate action where required by law.

Your Privacy Rights

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These rights may include:

Right to Know or Access

You may have the right to request information about the personal information we collect, use, disclose, or otherwise process about you.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Delete

You may have the right to request deletion of personal information, subject to exceptions permitted or required by law.

Right to Opt Out of Certain Uses

Depending on applicable state law, you may have the right to opt out of certain activities involving personal information, such as certain targeted advertising or other forms of data sharing defined by applicable law.

Right to Non-Discrimination

Where required by applicable law, Solvour will not discriminate against you for exercising a privacy right provided by law.

Right to Appeal

Where required by applicable law, you may have the right to appeal a decision concerning a privacy request.

Because privacy rights vary by jurisdiction, not every right applies in every circumstance.

How to Submit a Privacy Request

To submit a privacy request, contact us at:

Email: solvour1@outlook.com
Phone: +1 (406) 555-0167
Mail: Solvour, 309 W Broadway Street, Missoula, MT 59802, USA

For security purposes, we may need to verify your identity before completing certain requests. We will use reasonable verification procedures appropriate to the nature and sensitivity of the request.

You may also designate an authorized agent to submit a request on your behalf where permitted by applicable law. We may require appropriate documentation to verify the agent’s authority.

Response to Privacy Requests

Solvour will review and respond to valid privacy requests within the timeframe required by applicable law.

If additional time is legally permitted and reasonably necessary, we may notify you of the reason for the extension.

If we cannot fulfill a request, we will generally explain the reason to the extent permitted by applicable law and provide information about any applicable appeal or other available process.

State-Specific Privacy Rights

Certain U.S. states provide residents with additional privacy rights. The availability and scope of these rights depend on applicable state law and whether the applicable legal thresholds or exemptions apply to Solvour.

If you are a resident of a state with a comprehensive consumer privacy law, you may have additional rights regarding access, correction, deletion, portability, opting out of certain processing activities, or other forms of control over personal information.

To exercise an applicable right, contact us using the information provided in this Privacy Policy. We will evaluate your request under the law applicable to your circumstances.

International Visitors

Solvour operates from the United States. If you access our website from outside the United States, your information may be processed in the United States or in other locations where our service providers operate.

Privacy protections in those locations may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, website functionality, technologies, legal requirements, or privacy practices.

When we make changes, we will update the effective date at the beginning of this Privacy Policy. Material changes may also be communicated through additional notices where required by applicable law.

We encourage you to review this Privacy Policy periodically.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or Solvour’s privacy practices, please contact:

Solvour
Website: https://www.solvour.com/
Email: solvour1@outlook.com
Phone: +1 (406) 555-0167
Address: 309 W Broadway Street, Missoula, MT 59802, USA

Last Updated: August 27, 2026